Customer Service
Welcome to Handloomemporium.com. Handloomemporium.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at Handloomemporium.com, you accept these conditions. Please read them carefully.
Quality Control
Quality Control has always been of prime importance to us. It is the driving force behind our success. Stringent quality control methods are followed to ensure high quality standards. Every fold of every garment is checked to make sure that it satisfies our customers.
Payment and Billing
Shopping at Handloomemporium.com offers you widest range of payment options.
The following options are provided for International Users:
1. Online payment through Paypal gateway and accepts credit cards of VISA, MASTERCARD of all international banks in your local currency.
2. You can send a demand draft in the name of ”Handloom Emporium” payable at Jaipur, Rajasthan, India on any nationalised bank and send it to -
HANDLOOM EMPORIUM,
51, Ganpati plaza, M I Road,
Jaipur-302001, India.
Phone: +91 - 141 4016273, 5108022
3.You can also transfer money through NEFT to our account at Allahabad Bank account no 50044642071 and IFS code ALLA0210177 with a confirmation mail to us at customercare@handloomemporium.com
The following options are available for India based Users:
1. Credit Cards/ debit cards (Visa and MasterCard) of all banks registered with RBI.
2. Cash-On-Delivery (COD) - any address in India is also available.
If any order is canceled, the customer will be notified within 24 - 72 hours of the reason for non execution of order and it is then customer's responsibility to replace the order with his/her correct information with in 48 hours.
In case of any queries please contact us via email at customercare@handloomemporium.com or use the contact us form in the website. This allows us to provide reasonable solution for your queries as soon as possible. While sending queries please mention the following:
1. Your name
2. Email address
3. Order number
4. Your query
Goods Return/Replacement Policy
If case of dissatisfaction you may exchange it within one week from the date of receipt of the goods. Sarees returned should be in original condition, should have original tags/labels and folds intact. Goods that have been altered, laundered or worn will not be taken back. Original invoice should be sent along with goods returned. Shipping charges for all returns will be borne by the customer.
Privacy
Please review our Privacy Policy Notice, which also governs your visit to Handloomemporium.com to understand our practices.
Electronic Communications
When you visit Handloomemporium.com or send e-mails to us, you are communicating with us electronically.You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Licence and Site Access
Handloomemporium.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Handloomemporium.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Handloomemporium.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Handloomemporium.com's name or trademarks without the express written consent of Handloomemporium.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Handloomemporium.com so long as the link does not portray Handloomemporium.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Handloomemporium.com logo or other proprietary graphic or trademark as part of the link without express written permission.
Viewing orders
You can view the order placed by you in the account dashboard after login.
Updating Account Information
You can update your account infortmation in the account dashboard after login.



